我就喜歡這樣的妳

The North American airports that travelers find the most – and least – satisfying

 單字閱讀 

1. **Terminal**: The building or area at an airport where passengers board or disembark from aircraft.

2. **Baggage**: The luggage and belongings that travelers carry with them on a trip.

3. **Boarding Pass**: A document that allows a passenger to board a flight, usually obtained after checking in.

4. **Immigration**: The process of entering a foreign country, including passport checks and visa requirements.

5. **Security Check**: The screening process at airports to ensure that passengers are not carrying prohibited items or posing a security risk.

6. **Concourse**: A large open area within an airport terminal where passengers wait, shop, and move between gates.

7. **Delay**: A situation in which a flight or transportation is postponed or arrives later than scheduled.

8. **Aircraft**: A vehicle designed for air travel, such as an airplane or helicopter.

9. **Departure Lounge**: The waiting area at an airport where passengers wait before boarding their flights.

10. **Customs**: The government agency responsible for regulating the import and export of goods and enforcing customs laws at borders and airports.

Certainly! Here are five more vocabulary words related to airports and travel:

11. **Transit**: The act of passing through or stopping briefly at an airport on the way to a final destination.

12. **Announcement**: A public statement made over the airport's loudspeakers or through other means to convey important information to passengers.

13. **Gate**: The specific location at an airport where passengers board their flights.

14. **Lost and Found**: The department or area at an airport where lost items are collected and can be reclaimed by their owners.

15. **Customs Declaration**: A formal document completed by travelers, declaring the items they are bringing into a country and providing information for customs inspection.

  QUIZ 

After checking in, make sure to keep your ___________ handy for the boarding process.

Passengers gathered in the ___________ to wait for their connecting flights.

The airport ___________ officers checked our passports and visas before we could enter the country.

Due to bad weather, our flight experienced a three-hour ___________.

We had to go through a thorough ___________ before boarding the international flight.

The ___________ lounge had comfortable seating and various shops and restaurants.

I left my phone at the gate, and I had to visit the ___________ to retrieve it.

When traveling internationally, you need to fill out a ___________ form to declare any items you're bringing into the country.

Answers:

boarding pass
concourse
immigration
delay
security check
departure
Lost and Found
customs declaration

 LISTEN AND ANSWER THE QUESTION 

1. What is the purpose of a boarding pass?
   a) To claim checked baggage
   b) To declare customs items
   c) To board a flight
   d) To access the departure lounge

2. Where do passengers typically wait for their flights before boarding?
   a) Terminal
   b) Concourse
   c) Security check
   d) Baggage claim

3. What is the government agency responsible for enforcing customs laws at airports?
   a) Immigration
   b) Security check
   c) Customs
   d) Baggage claim

4. Which term refers to a situation when a flight arrives later than scheduled?
   a) Layover
   b) Delay
   c) Transit
   d) Announcement

5. What is the area at an airport where lost items are collected and can be reclaimed called?
   a) Gate
   b) Transit
   c) Lost and Found
   d) Immigration

Answers:
1. c) To board a flight
2. b) Concourse
3. c) Customs
4. b) Delay
5. c) Lost and Found

短文 

Passenger satisfaction at North American airports improved over the past year, despite challenges like high passenger volumes, a shortage of pilots, and weather-related delays and cancellations. According to consumer insights and analytics firm J.D. Power's 2023 North America Airport Satisfaction Study, which collected feedback from over 27,000 travelers from August 2022 to July 2023, overall customer satisfaction increased by 3 points, reaching a score of 780 on a 1,000-point scale.

The study evaluated different airport categories, including mega-airports, large airports, and medium-sized airports, focusing on six key factors: terminal facilities, airport arrival/departure, baggage claim, security check, check-in/baggage check, and food, beverage, and retail services. Notably, passenger satisfaction improved in areas such as terminal facilities, food and beverage services, and baggage claim.

This improvement is attributed to several factors, including stabilized or slightly reduced crowds at airports, the gradual recovery of food, beverage, and retail services, and enhancements in terminal facilities. While overall satisfaction increased, it's important to note that travelers still find differences in quality among various airports.